PAYMENTS:
- We accept Visa and Mastercard
SHIPPING:
- We ship via UPS ground shipping to anywhere in the USA.
If you need a faster option please contact us by phone 503-282-6688.
- Orders are processed within 48 hours of receipt.
- Packages are picked up for shipping each Tuesday and Friday.
Flat rate shipping chart:
$0-25 purchase = $8
$25-50 purchase = $10
$50-75 purchase = $12
$75-100 purchase = $14
$100+ purchase = $18
- Shipping within USA only
- Shipping times may vary to different areas
- Depending on the delivery location, the driver may or may not require a
signature.
- The package may be left in a secure location if no one is available.
RETURN POLICY:
- Refunds are granted for returns received within 30 days of receipt of goods
- Returns received past 30 days are NOT eligible to return
- ALL returns must arrive in their original condition with original packaging
and a copy of the receipt.
- NO REFUNDS are granted for sale items
- Please note body care and perfume items may NOT be returned once opened
SENDING BACK YOUR RETURN:
ship to:
ink & peat
3808 N. Williams Ave - ste 126
Portland, OR 97227
503-282-6688
- ink & peat does not pay for return shipping costs
- Returns will be processed within 72 hours of receipt of returned goods
- All returns MUST include a copy of the original receipt
DAMAGES:
- Items shipped will be insured for their value in case of shipping damage.
- All orders must be inspected and any damages must be reported within
72 hours of receipt. Photos may be needed to confirm specific damages.
- Please call or email to inform us of the damage.
- Once the damage has been assessed by our team, we will issue an RA
(return authorization) number. Please add this number to the box being returned.
- We will promptly arrange a replacement or return although a replacement
may not always be in stock, in which case a credit will be issued.
We appreciate your business!